by Kristyan Mjolsnes @ http://www.secureconnect.com . September 9, 2010 . 5:29PM
Customers at the Serious Texas Bar-B-Q restaurant were subjected to debit card fraud from a nationwide security breach earlier this year. Around 200 to 300 customers got their card information stolen from one of the four restaurant locations due to a breach in the credit-card payment system.
Serious Texas Bar-B-Q has assured guests that the problem was immediately fixed and they were not at fault, but unfortunately if the restaurant had maintained PCI compliance and implemented additional security services, it would have minimized the risk to the brand and its customers.
A solution such as SecureConnect not only protects your business and reputation but can also save owners the devastating costs associated with a data breach that can reach up to over a million dollars and ultimately harm a business and its future growth. SecureConnect is a full-service solution that offers PCI compliance, numerous security features and piece of mind to merchants at a fixed monthly rate.
As breaches like this happen to businesses similar to yours, it is imperative to not only take notice but to take action. To learn more about SecureConnect and receive a free PCI consultation, contact us today!
Filed under:
Customer Support, Data Security, Internet Security, PA DSS, PCI Compliance, PCI DSS, Payment Processing, Technology | Tags:
Cardholder data,
Franchisee PCI Compliance,
Identity theft prevention,
information security,
Information security practices,
Internet Security,
Network Security,
Payment Processing,
PCI Compliance,
PCI requirements,
PCI SSC,
Security and compliance,
security awareness,
Security best practices,
Security Breaches,
Vulnerability scan
by Todd Mortenson @ . August 11, 2010 . 11:37AM
Focused on providing outstanding service and support to its growing customer base, BHI SecureConnect is pleased to announce its membership with HDI, the world’s largest training and certification association for technical support professionals. BHI is confident that active participation in HDI will help further develop its support team and promote a higher degree of customer service that the company strives for on a daily basis.
Having developed a specialized platform to proactively monitor network environments 24 hours a day, 7 days a week, 365 days a year, BHI employs the highest customer support standards through skilled experts and proper training. Membership with HDI provides access to timely and valuable industry information, standards-based training and resources to better support customer service operations operations. Participation with HDI will hopefully bring improved operations to the company and positively affect BHI customers and their security and PCI compliance needs.
Contact us today to learn more!
Filed under:
Customer Support, Data Security, Internet Security, PCI Compliance, Technology | Tags:
HDI and BHI Advanced Internet,
HDI and SecureConnect,
Help Desk Institute,
Information security practices,
Internet Security,
Network Security,
PCI,
PCI Compliance,
SecureConnect,
Secureconnect customer support,
SecureConnect support,
Security and compliance,
Security best practices
by Todd Mortenson @ . May 11, 2010 . 10:27AM
Customer Support is jumping into our popular SecureConnect blog-o-sphere. We want to provide our customers a current and interactive vantage point into our support efforts at BHI.
Our 24×7x365 Support staff is committed to responding to and resolving your issues as quickly as possible. We have placed a lot of effort into streamlining our support processes to make your engagement with us as smooth and effective as possible. We respect your time and want to make the most of every call or email that comes to our Support Center.
Look for future articles here that will give you more information about technology updates, support staff bios, success stories and much more. Next time, we’ll post an article on our Proactive Team and how they improve the stability and reliability of your Internet security.
If you have any questions or comments about our support, send them directly to me and I’ll respond back with an answer right away. Thanks!
Todd Mortenson
BHI Customer Support Manager
952-279-2232
toddrm@bhi.com
