Our case study collection is intended to provide you with a wealth of information surrounding SecureConnect services and the outcomes our customers have experienced. We invite you to download any of the case studies below and read more about our services in action!
Lee’s Famous Chicken Franchisee Recommends SecureConnect
As the largest Lee’s franchisee and franchise veteran, EJG Enterprises, Inc. gives their account of why PCI is important in their business and why it should be important to other franchisees as well. Citing the relationship with SecureConnect and its comprehensive solution, EJG has successfully continued to secure their 15 locations and minimize risk of a breach. View PDF
Mellow Mushroom Finds Value in SecureConnect's National Account Program:
After looking at several vendors, Mellow Mushroom decided that SecureConnect’s National Account Program, which offers franchisors a cost-effective, customized and comprehensive solution, was the best choice. “We considered four different vendors in the process and SecureConnect quickly became our biggest contender,” said Jeff Wiggins, CFO of Mellow Mushroom. Read more of the case study! View PDF
Culver's Franchising System (Networld):
Recognizing the need for a comprehensive security and compliance initiative, Culver Franchising System wanted a solution that would help franchise owners implement more stringent security measures to mitigate risks and protect customers’ cardholder data. “Since PCI compliance can be a daunting task, we needed a solution that would allow franchisees to easily maintain PCI compliance,” said Dan Orth, a network analyst for Culver Franchising System. View PDF
Single Store Operator – Taco John’s:
After learning that PCI compliance was a required business expense, Val Woods knew she needed to address it. However, as a single store owner, Woods didn’t have an IT department or support staff to help direct her. “Most of the vendors could only provide some of the services I needed” Woods said. “What attracted me to BHI SecureConnect was that they could take care of everything.”View PDF
RIO Management – Burger King:
As a small business without a dedicated IT department, Burger King franchisee, RIO Management needed an expert to address its PCI compliance concerns and provide peace of mind for owner, David Cutter. Utilizing the SecureConnect easyPCI package option, Cutter is able to secure his multi-site restaurant environment and contact the support team with any issues.View PDF
WendCentral (Networld):
The sheer logistics of securing networks for 337 locations across the country seemed daunting to Ed Perotte, Field Information Systems Manager for Wendy’s franchisee, WendCentral. The company needed a security solution that would fully comply with PCI standards. WendCentral contacted BHI because of its comprehensive solution.View PDF
Mr. Goodcents Subs & Pastas Corporate:
Mr. Goodcents has incorporated various education tools through SecureConnect to better equip franchisees with knowledge of the PCI DSS and why it cannot be ignored. In order to implement proper security measures in existing restaurant locations and attract future multi-unit owner/operators, Mr. Goodcents had to demonstrate that they were able and willing to provide PCI direction for protecting their franchisees.View PDF
Taco John's Corporate (Networld):
Experiencing a loss of connectivity during the weekend rush can be devastating for payment card purchases. Positive results from the SecureConnect cellular backup prompted Taco John’s to approve BHI as its vendor of choice.View PDF
Roundtable Corporation - Dairy Queen®:
Before implementing updated software on its POS registers, Dairy Queen® franchisee, Roundtable, wanted to ensure that everything was being done correctly and securely in light of PCI requirements. Having witnessed several occasions of data breaches in the past, Mike Stump, Director of Information Technology at Roundtable, didn’t want to take any chances with sensitive customer data.View PDF
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