Managed Broadband
A common goal amongst most business owners is to find more ways to enhance operational efficiencies and lower business costs. High-speed Internet is becoming a clear choice for those looking to maximize revenue and generate superior speed of service. By enabling faster credit card transactions, enhanced payment application functionality and improved customer satisfaction, high-speed Internet provides many benefits directly related to the success of a business.
High-Speed vs. Dial-up
A few key advantages of high-speed vs. dial-up networks include:
- Reduced customer wait time
- Ability to serve more customers
- Reduction in phone lines
- Locked-in card-present rates
- Detailed, real-time transaction reporting
- Additional terminals installed quickly
- In-store Wi-Fi Hotspot capability
Why Choose High-Speed?
Increase Revenue with Shorter Transaction Times
Increasing the speed of credit card transactions, high-speed Internet positively affects the volume of customers that can be served in a given day. Read More
In the restaurant and hospitality industries, this equates to more revenue. Dial-up response times of 20 or 30 seconds can be cut down to approximately three seconds with the use of high-speed Internet. When customer lines are more than ten deep, the reduced time to verify credit card transactions can make a significant impact on service.
Customer Satisfaction is Key
Customers appreciate convenience and fast service. If you continue to rely on the slow performance of dial-up you may be driving customers to a competitor down the block. Read More
Keeping this in mind, business owners should understand the benefit high-speed can provide those customers that don’t have patience for long lines. Encouraging customer loyalty through services like high-speed Internet can have a significant impact on the success of your business.
Maximize Benefits of your Point-of-Sale
Without high-speed you may lose many of the capabilities associated with your point of sale (POS) equipment, which could ultimately result in functionality and reporting deficiencies. Read More
In addition, the ability to perform necessary updates to your payment application may be limited without high-speed Internet access. After investing a significant amount in a POS system, merchants should implement high-speed Internet to perform essential updates and maximize functionality.
Cost
As the cost of broadband becomes more competitive, the restaurant landscape is changing from long lines and wait times to fast service and increased revenue. Read More
The SecureConnect managed broadband solution provides the most efficient and cost-effective technology available.
Wired Broadband
BHI SecureConnect delivers a “best-of-breed” high-speed Internet connection to your stores. This means that our team works with national and local providers in your area to find a connectivity solution that fits your business network and delivers the best service available. We fully support the broadband services we manage and simplify your monthly billing by wrapping up your connectivity and network security services in a single bill for your convenience.
In addition, our wired broadband services include a backup cellular service for automatic failover in case of an outage of the primary broadband circuit. This means minimal down-time for you, allowing for credit card processing to continue while the broadband issues are being addressed by our technical assistance center.
Cellular Broadband
Our managed broadband delivers high-speed cellular wireless connection to your entire business network and stores under the SecureConnect umbrella of services. Our cellular broadband is the most simple and easy connectivity option for businesses. There are set-ups with no delays, no waiting for the ISP to bring cable to your building, no construction delays or coordinating with an installer. It is as simple as plugging the cell stick into the SecureConnect firewall and you are up and running!
